Data collected
Name, number, date of birth and ID—used to create the account and verify age and identity. Upload documents only on the designated page.
Privacy policy: what data, why, and how
Opening an account, logging in or making a transaction requires some personal information. This page explains in brief which data is collected, why it is needed, who can see it, and how to ask questions.
The complete and current policy lives on the relevant service's own policy page; what follows is an explanatory summary.
Scope and the main principles
The data usually collected includes your name, mobile number, date of birth, address, ID photos for KYC, transaction records and basic device or browser details. It is used to run the account, verify identity and maintain security.
The brand's published policy states that data is protected with 256-bit SSL encryption and that personal data is not sold to third parties. Claims of this kind should be verified in the policy document itself; this site does not collect any data of its own.
A policy normally applies for the whole period you use the service—from registration to account closure. Some records may be kept for a set period after the purpose has ended or where the law requires it.
Four aspects of data use
Every piece of data should have a purpose; be cautious if something unnecessary is requested.
Purpose
Transaction records and reference numbers—used to process deposits and withdrawals and to resolve disputes; they are also the first evidence in a support case.
Storage and access
Login and OTP data—used to block unauthorised access. Avoid 'remember me' on public devices.
Contact
For questions or data requests, use the contact route on the support page; no fixed response time can be promised.
Updates to the policy and how to get in touch
Policies can be updated from time to time; check the latest version before a large transaction or when signing in from a new device. If you have a question, use the contact route on the support page and mention which page you are asking about.
To protect your own data, never share your password or OTP and never provide details over a suspicious link or call. If that happens, follow the steps on the security and support pages.